Verified Providers
ID + background checked
Secure Payments
Encrypted & protected
Live GPS Tracking
Share your trip
24/7 Assistance
One-tap SOS in the app
Insurance Cover
On every booking
Safety at Every Step
Built-in features that protect you before, during, and after every service.
Identity Verification
Government ID verification and background checks for every provider.
Provider Screening
Rigorous checks and ratings to ensure trusted professionals.
Live GPS Tracking
Share real-time location with family and track your service from start to finish.
Emergency Assistance
24/7 in-app support and instant help when you need it most.
Insurance & Protection
Service protection and insurance coverage for extra peace of mind.
Secure Payments
Encrypted payments and secure transactions to protect your information.
Identity Verification
Government ID verification
Selfie & document matching
Address verification
Re-verification every 12 months
Provider Screening
Background checks
Professional experience validation
Reference & rating history
Ongoing performance monitoring
Live GPS Tracking
Real-time location sharing
Trip route monitoring
Share with family & friends
Location history for safety
Emergency Assistance
24/7 support team
One-tap SOS & live chat
Priority emergency response
Local helpline integration
Insurance & Protection
Service guarantee
Damage protection coverage
Cancellation protection
Claims handled with care
Secure Payments
Encrypted transactions
Multiple safe payment methods
Payment hold until service complete
Fraud detection & prevention
Safety Guidelines
Simple tips for a safe and worry-free experience.
Verify your provider details before confirming.
Share your trip with family or trusted contacts.
Use in-app chat and payment only.
Follow safety guidelines and local laws.
Report suspicious activity or behavior.
Keep personal information private.
Community Standards
We are committed to creating a respectful, inclusive, and trustworthy community.
Respect everyone
Zero tolerance for harassment
Honest communication
Professional behavior
Report an Incident
Help us keep the KindGo community safe. Report incidents quickly and confidentially.
In-app reporting
Evidence upload
Quick investigation
Follow-up updates
In an emergency
Reaches public authorities directly — not KindGo.
If someone is in immediate danger, call Thailand's national emergency lines first.
Non-urgent help
For detailed reports with photos or receipts, use the full report flow. To chat with support, message us.
Send a quick safety report
Our safety team reviews every report and follows up.
