Provider Support

Help when you need it most.

We're here for you with fast, friendly, and reliable support so you can focus on serving your customers and growing your business.

Fast & FriendlyReal People, Real HelpConfidential & SecureHere When You Need Us

Choose how you'd like to get support

Live Chat

Chat with our support team in real time.

● Online now

Email Us

We'll respond within 24 hours.

support@kindgo.app ›

Payout Help

Questions about earnings, payouts, or invoices.

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Account Help

Update profile, documents, or account settings.

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Job / Dispute Help

Resolve disputes or report an issue.

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Safety Help

Report safety concerns or incidents.

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Technical Support

App issues, errors, or technical help.

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Submit a support ticket

Fill out the form below and we'll get back to you.

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Phone Number *

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Description *

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Attachments (optional)

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Urgent issues?

For critical matters that need immediate attention.

Safety EmergencyFor urgent safety concerns Account Access IssueCan't log in or access your account Payout Not ReceivedDelayed or missing payout Active Job IssueNeed help with an ongoing job

Our response time

15 min

Live Chat
Response

2 hrs

Phone
Response

24 hrs

Email
Response

Same day

Urgent Issues
Response

Need help on the go?

Get support and manage your business anytime, anywhere with the KindGo Provider app.

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Common questions from providers

We're here to help you succeed.

Our support team is ready whenever you need us.

Contact Support

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